Revenue suggest that employees' tax details should be updated prior to each pay run. You can do this in Payback using the new RPN screen.

The Tax credits import screen has been replaced by the RPN (Revenue Payroll Notification) screen. We have tried to make this function in the same way as the old Tax Import screen, with a couple of improvements.

The screen has two grids on it. The top grid displays the information retrieved from Revenue (either via a ROS response XML file or via Direct Reporting). The second grid displays all of your employees with their current tax details.

When you retrieve your tax details from Revenue a message box now appears giving the option to update your employees. This is to inform users that the employees will not be updated until the Import button has been clicked.

Direct Reporting RPN Step 1

Click the Revenue section in the main menu on the left of the screen

Select the 'Get RPN' Icon. The RPN screen will appear.

Click the Retrieve button.

Direct Reporting RPN Step 2

Payback will connect to the Revenue server using your digital certificate and retrieve all of your RPN (Tax credits) information.

Note that your employees will not be updated with these details until you click the Import button.

Direct Reporting RPN Step 3

When you have clicked the Import button, your employees will be updated with the listed tax information. You will not be able to undo this.

A list is displayed with the results of the import. If you would like to import the details for another company, click the Clear button and return to step one.

Creating ROS Request Files

It is possible to create ROS Reporting request files and load response files even when you are using direct reporting. You do not need to use this feature for direct reporting, but we included it anyway to try to cover all eventualities. For example, there might be a stituation where you have to provide these files to a third party, or there may be a technical problem.

These are the files you would upload to and download from ROS using ROS Reporting.

Click the ROS>> button at the top of the RPN screen to see two new buttons.

Creating a ROS Request file

This is the request data that Payback sends to ROS to request tax information for the selected company. You can use this file in to request tax information for the employees of the selected company.

Select the company in the Drop down that you want to create the file for.

Click the ROS>> button at the top of the screen.

Click the Create Request button. You'll be prompted to save the file.

Note that the XML file that is created is unsigned. This means that there is no digital certificate encryption or signatures in the file. You can open this file in a browser.

Loading a ROS Response file

When you submit a Request file on, you can then download a Reponse file from This file is like the old P2C file. This can be loaded into the RPN screen in Payback, even if you are using Direct Reporting. Similar to the Request facility decribed above, you do not need to use this for Drect Reporting.

Click the ROS>> button so the two buttons appear.

Click the Load Response button and select the file to load.

You can now update your employees with this tax information by clicking the Import button


  • Before using Direct Reporting, you will need to import a valid digital certificate for the company.
  • You should ensure that you have entered a correct Employer Number in the Company screen before retrieving RPNs.
  • Your employees are not updated until you click the Import button.
  • You will not be able to undo an import.
  • Revenue direction is to update RPNs before each pay run.

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